Credit Note Expiration is Illegal in Canada
Hey. You know how when you don't use your Skype credit within 180 days, then it expires? What happens to that money?
Does it go straight to your shareholders? Does it go to the manager who made that the decision? Does it to the the wallets of your CEOs who decided on having a policy whereby if people don't use your service very much, then they might lose all they have invested?
What is this? A game, to you?
IF I PAY MONEY TO YOU TO USE YOUR SERVICE, and YOUR SERVICE DOES NOT CHANGE over the years, WHY SHOULD MY MONEY EXPIRE????
Much like gift cards that stores sell to their customers... Some years ago, the laws changed here in Canada and those cards (which used to have a 365 day expiry date) are no longer allowed to expire. You should adjust your Canadian policy to fit with our laws.
Your Truly,
- Mike Sutherland
Does it go straight to your shareholders? Does it go to the manager who made that the decision? Does it to the the wallets of your CEOs who decided on having a policy whereby if people don't use your service very much, then they might lose all they have invested?
What is this? A game, to you?
IF I PAY MONEY TO YOU TO USE YOUR SERVICE, and YOUR SERVICE DOES NOT CHANGE over the years, WHY SHOULD MY MONEY EXPIRE????
Much like gift cards that stores sell to their customers... Some years ago, the laws changed here in Canada and those cards (which used to have a 365 day expiry date) are no longer allowed to expire. You should adjust your Canadian policy to fit with our laws.
Your Truly,
- Mike Sutherland
posted by Mikey From To at 12:28 p.m.
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